Welcome to Mashhoor Chicken. These Terms & Conditions govern your use of our website www.mashhoorchicken.com and any purchase or service provided through it. By accessing or using our website, you agree to comply with these Terms. If you disagree with any part of the Terms, you must not use our website or services.
1. General Information
Mashhoor Chicken operates from Shop No. 32, P/M Aawas Yojana, Kalamna Ringroad, Nagpur, Maharashtra 440026. For any queries, you can contact us at +91 8888648860 or email [email protected].
2. Eligibility
You must be at least 18 years old to place an order or use our services. By using our website, you confirm that you are legally capable of entering into a binding contract.
3. Product Information
We strive to provide accurate details of all our products, including prices, descriptions, and images. However, there may be minor variations in weight or appearance as the products are natural and freshly cut. Prices are subject to change without prior notice.
4. Ordering and Payment
All orders placed through our website are subject to acceptance and availability. Once you place an order, you will receive a confirmation via email or SMS. Payments can be made through the secure online payment options available at checkout. Cash on Delivery (COD) may be offered based on location availability. Mashhoor Chicken reserves the right to cancel or refuse any order at its discretion.
5. Delivery Policy
We currently provide same-day and next-day delivery within Nagpur city limits. Delivery timings may vary based on location, order volume, and weather conditions. We are not responsible for delays caused by unforeseen circumstances. It is the customer’s responsibility to provide accurate delivery information.
6. Cancellation and Refunds
Once an order has been processed or dispatched, it cannot be cancelled. Since our products are perishable, refunds or replacements are only applicable in cases of damaged, incorrect, or spoiled items. You must report any issue within 2 hours of receiving your order by contacting our support team at [email protected] or +91 8888648860.
7. Pricing and Offers
All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless mentioned otherwise. Offers, coupons, and discounts such as “Mashhoor10” are subject to specific terms and may be withdrawn or modified without notice.
8. Subscription Plans
Upcoming subscription or loyalty programs will be governed by separate terms once launched. By subscribing, you agree to allow Mashhoor Chicken to process your information for periodic deliveries and notifications.
9. Use of Website
You agree to use our website for lawful purposes only and not to engage in any activity that could harm, disable, or impair the website’s functionality. Any unauthorized attempt to access our systems or data will lead to legal action.
10. Intellectual Property
All content, logos, graphics, images, and materials on this website are the property of Mashhoor Chicken and are protected under applicable copyright laws. You may not reproduce, distribute, or use any content without written permission.
11. Limitation of Liability
Mashhoor Chicken shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. We are not liable for health-related issues resulting from improper storage or cooking of our products after delivery.
12. Privacy and Data
We respect your privacy and handle your data in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as outlined therein.
13. Changes to Terms
Mashhoor Chicken reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the site constitutes your acceptance of such changes.
14. Governing Law
These Terms & Conditions shall be governed and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Nagpur, Maharashtra.
15. Contact Us
For any questions, complaints, or feedback regarding these Terms, please contact us:
Mashhoor Chicken
Shop No. 32, P/M Aawas Yojana, Kalamna Ringroad, Nagpur, Maharashtra 440026
📞 +91 8888648860
📧 [email protected]
🌐 www.mashhoorchicken.com